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How many times have you heard, 'We have fantastic customer service. Work with us and you'll get that extra personal touch and receive a high level of communication, support, and service.' At Superior Packaging and International Dunnage U.S. we mean it! We don't just provide lip service, which is defined as an avowal of advocacy, adherence, or allegiance expressed in words but not backed by deeds. We absolutely deliver on customer service. We do what we say and say what we do. We truly value the relationship and build trust with all our customers and partners. When we say we can find the solution to protect any cargo load situation, we mean it and stand behind our word.
Case in point, we received a call from a potential customer who was panicked and in desperate need of dunnage bags. For many of our customers and partners, we know and understand that if they are unable to transport their products securely without shifting during transport, the cargo doesn't ship. And that means potential loss of revenue, their own customers become angry, potential delays in payments, and the negative domino effect continues.
So standing behind our word, we personally delivered a shipment of dunnage bags using a personal vehicle on top of that. This is just one example out of many of the type and quality of customer service we provide to all current and potential customers and partners. If you are not receiving this type of support and service from your current dunnage bag supplier, corrugated dunnage supplier, or load securement provider, please reach out to us. You will definitely see an immediate difference and it will be the best decision you could make to ensure your cargo reaches its destination on time and damage free. You will not be disappointed. In fact, you will be pleasantly surprised!  Essential Dunnage Bag Inflator Kit - Truck
 Essential Dunnage Bag Inflator Kit - Dock/Warehouse
 Essential Dunnage Bag Inflator Kit -
Dock/Warehouse V2
 Merry Christmas everyone from International Dunnage and Superior Packaging! This time of year we get a lot of requests from Santa regarding the best way to protect Christmas presents during transport. Why does he call us? Because we are the expert in damage free transport. We not only carry high quality and cost effective dunnage bags and air tools, but we manufacture a full line of corrugated dunnage products as well.
Just look at how many different packaging solutions we were able to put under the tree for Santa! Can you name them all? Santa regularly uses the dual void filler, the square dunnage bag, the portable air tool, bulkhead panels, honeycomb, corner posts, void fillers, and so much more! He loves the new corrugated hanger tool because it helps the elves stay safe when loading the sleigh! And he can't wait to get the new inflator tool kit - a valuable resource he can give to all the elves that work on the dock loading the gifts. We hope all of our customers and partners have a safe and memorable holiday season this year! Merry Christmas and Happy Holidays from International Dunnage and Superior Packaging Company. Happy Thanksgiving to all of our family, friends, customers and partners from International Dunnage and Superior Packaging Company! We hope you have a safe and wonderful holiday!   Often times we receive calls from potential customers that are experiencing damage to their products during transport. When a new customer like this reaches out to us, we get right to work and begin developing a custom solution specific to their needs and a solution that is cost effective.
This particular customer, and now partner, was experiencing pallet shifting during shipping and significant damage to their product was a direct result. This is how our A Blok originated - a great solution for incomplete pallets in a truck. Since implementation, this client has seen significant reduction in product damage and experienced an immediate cost savings. Our partner could not be happier. This is what we will achieve! Call us today and partner with us! Today is Veterans Day and we at International Dunnage and Superior Packaging would like to take a moment and honor the military veterans who served in the United States Armed Forces. Veterans Day celebrates all United States, military veterans. The federal holiday coincides with Armistice Day and Remembrance Day which marks the end of World War I. These observances reflect the end of significant hostilities at the 11th hour on the 11th day of the 11th month of 1918 when the Armistice with Germany went into effect.  Initially, the United States observed Armistice Day as well. However, it evolved into the current Veterans Day in 1954. Veterans Day is not to be confused with Memorial Day or Armed Forces Day. Memorial Day is set aside for remembering the men and women who died while serving. Additionally, Armed Forces Day recognizes the men and women who are currently serving in the United States military.
Again, Thank You. Introducing the A Blok! Another new innovative product created for our customers to help protect their cargo and arrive damage free during shipping! A customer and partner needed a solution to reduce and hopefully prevent the damage they were experiencing to their palletized product during transport. Having approached us with this problem, we immediately went to work to create the solution.  Hence the arrival of the A Blok, a custom solution used to fill unique pallet spots and voids in trailers in order to prevent product shifting during transport. Our customer could not be more pleased with the result and is currently enjoying the successes of damage free transport using an economical solution! Not only is the solution affordable, but the savings in damage free product has been substantial.
Many more customers are requesting innovative solutions like the A Blok, and have recognized that we are your total dunnage solution company! Whether it's dunnage bags or corrugated dunnage - we are the experts. No challenge is too big or too small. Working (or we prefer partnering) with us includes several resources and innovative solutions, not just a purchase order. Experience a true partnership!
Did you know we have an auto shipment program? You asked, we listened and delivered.  Over the past few months we have noticed quite an uptick in truck shipments across the country. Because of this change in demand, we adjusted our production accordingly in order to supply our partners with the necessary dunnage bags and void fillers necessary to meet their needs. The partnership we develop with our customers has also enabled us to create our new auto ship program. This allows our customers to easily manage and ship their products damage free without having to slow down and contact a supplier. The program is easy to manage and our customers love it! Do you get weekends off work? Lunch breaks? Paid vacation? An eight-hour work day? Social security? If you said “yes” to any of these questions, you can thank the U.S. labor movement for it.  Years of hard-fought battles (and the ensuing legislation they inspired) resulted in many of the most basic benefits we enjoy at our jobs today . On the first Monday in September, we take the day off to celebrate Labor Day and reflect on the American worker’s contributions to our country. For many people Labor Day will be a very important day this year because of the variety of circumstances and changes we have all experienced. Many have had to adjust our work schedules and habits, but we all hope everyone recognizes the importance of Labor Day and takes some time to reflect.
We hope everyone has a safe and happy holiday weekend! Safety is a top priority when it come to celebrating with family and friends. From our family to yours - Happy 4th of July!  Safety is also a top priority when shipping precious cargo using our dunnage bags or corrugated dunnage!
 Surprise! How many times have you experienced damage to your cargo during shipping? What does the damage end up costing your company? How does it impact your relationship with your customers?
When you don't correctly brace and block your loads, this is exactly what can happen. If you work with us, we partner with every customer to prevent damage during shipping. This could have easily been prevented with one simple call or email. |
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